Jim Zolnowski, MSN, RN, NE-BC, is a strategic and outcomes-focused healthcare executive with over 15 years of progressive leadership experience, including service as a Chief Nursing Officer in the acute care setting. His background spans emergency services, critical care, maternal child health, and behavioral health, with a consistent record of driving clinical, operational, and cultural excellence in complex healthcare systems.

Jim is known for leading with empathy, dignity, and respect—building high-performing, inclusive teams that thrive across a multi-generational workforce. He has led initiatives that reduced RN turnover from 24% to 12%, significantly improved patient satisfaction, and eliminated patient holds in the emergency department to enhance throughput and care access.

A systems thinker and collaborative partner, Jim engages physician dyads, operations, finance, and digital health teams to improve outcomes and elevate the care experience. He is passionate about creating mission-aligned care environments that foster trust, innovation, and long-term success for both patients and caregivers.